BrightSign Roku Compact Guia do Utilizador descarregar pdf (Página 82)

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Content Playback

If you can play content that you downloaded under

Software Download

, but you can’t play videos,

images, or audio in your own presentations, follow the steps in this section to troubleshoot the

problem.

My Image files don't play on BrightSign

If your image isn't playing, it might be an unsupported format, or it might not meet the required

specifications to play on BrightSign. Make sure your images meet the following requirements:

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Images must be JPEG, Bitmap, or PNG files

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Images must have a max resolution of 1920x1080

NOTE:

HD2000 doesn't support progressive or CMYK JPEG files.

My video files don't play on BrightSign

If your video isn't playing, it might be an unsupported format, or it might not meet the required

specifications to play on the BrightSign. Make sure your videos meet the following requirements:

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Videos must be MPEG-1 and MPEG-2

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Videos must have a maximum bit rate of 25Mbps

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Videos must have a maximum resolution of 1920x1080

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(HD110, HD210, HD410, HD810, and HD1010 only) Make sure videos are MPEG-2 Transport

streams

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(HD2000 only) Make sure videos are MPEG-1 System streams or MPEG-2 Program streams

NOTE:

You can normally use the same authoring application to convert between video and

stream formats. There are also inexpensive or free utilities available to convert between formats.

Streamclip (Mac & PC) is a free program that converts easily between Transport and Program

streams. Mpeg2VCR (PC) does a great job converting between stream formats.

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BrightSign Roku Compact Guia do Utilizador Página 82